GROWGOLD

Shopping Policy


Order Confirmation
Once an order is placed and payment is successfully completed, an order confirmation will be sent to the registered email ID. Orders cannot be modified after confirmation.


Shipping & Delivery
For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post.
For international buyers, orders are shipped through registered international courier companies and/or International Speed Post.
Products are delivered within 7–10 working days from the date of order confirmation and payment, subject to courier and postal authority norms.
GROW GEMS AND JEWELS INDIA PRIVATE LIMITED is not responsible for delays caused by courier companies or postal authorities but guarantees dispatch of the order within the stated timeline.
Delivery Address
All orders will be delivered to the address provided by the buyer at the time of checkout. Customers are responsible for providing accurate and complete delivery details.


Service Confirmation
Delivery of products and services will be confirmed via email sent to the registered email ID.


Cancellations
Orders once placed cannot be cancelled or modified unless explicitly stated at the time of purchase.


Returns & Refunds
Returns or refunds, if applicable, will be processed as per the company’s return and refund policy mentioned on the website.


Customer Support
For any issues related to shopping, shipping, or order fulfillment, please contact:
Phone: 9902942121
Email: sharath.babu2u@gmail.com